Privacy Policy

Remedy & the Root

Last Updated: June 3, 2026

At Remedy & the Root ("Company," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete assessments, schedule sessions, purchase products, enroll in programs, or opt into email and SMS communications.

By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

Name

Email address

Phone number

Assessment responses

Wellness and personal development goals

Information submitted through forms, consultations, applications, or questionnaires

We may also automatically collect:

IP address

Browser type

Device information

Website usage information

This information helps us improve our website and services.

2. How We Use Your Information

We may use your information to:

Deliver chakra assessments and reports

Provide energy healing services

Schedule appointments and consultations

Deliver digital products and resources

Provide customer support

Send updates regarding services and programs

Send marketing communications and promotional offers

Send SMS communications if you opt in

Improve our website and customer experience

3. SMS Communications

By providing your mobile phone number and explicitly opting in through our website forms, assessments, scheduling pages, lead forms, or written consent, you agree to receive SMS messages from Remedy & the Root.

Messages may include:

Assessment follow-ups

Appointment reminders

Session confirmations

Program updates

Wellness and spiritual development content

Customer support communications

Message frequency may vary. To unsubscribe at any time, reply STOP. or assistance, reply HELP.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchase.

4. Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Information may be shared with service providers only as necessary to support business operations such as SMS delivery platforms, CRM systems, or appointment scheduling services.

5. Information Sharing

We do not sell your personal information.


We may share information with trusted providers including:


Payment processors

CRM platforms

SMS communication providers

Website hosting providers

Analytics providers

Information may also be disclosed if required by law.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of text message services.

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes described in this policy

Comply with legal obligations

Resolve disputes

Enforce agreements

You may request deletion of your information by contacting us (see Section 10).

7. Data Security

We implement reasonable administrative and technical measures designed to protect your information. However, no internet transmission or storage method can be guaranteed completely secure.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze site traffic and user behavior

Remember your preferences

Improve website functionality and user experience

Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

9. Your Privacy Rights

Depending on your state of residence, you may have rights to:

Access your personal data

Correct inaccurate data

Request deletion

Opt out of marketing communications

Limit certain data processing

To exercise these rights, contact us at the email below.

California residents may have additional rights under the California Consumer Privacy Act (CCPA).

10. Children's Privacy

Our services are intended for individuals 18 years of age or older.
We do not knowingly collect information from children under 18.
If we learn that we have collected information from a minor without verified parental consent, we will delete it promptly.

11. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Remedy & the Root

Legal Entity: Remedy and the Root Lauren Jones Sole MBR

Website: https://app.remedyandtheroot.com/quiz

Email: [email protected]

Phone: +1 312-593-0514

12. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be reflected by revising the “Last Updated” date at the top of this page.

Continued use of our services after changes are posted constitutes acceptance of those changes.